Senior Service Advisor - Toyota

Come & join Llewellyn Toyota - Dealer of the Year 2024!

📍 Booval, Ipswich | 🕒 Full-Time | 💰 Outstanding Pay + Benefits

Llewellyn Toyota, located in Booval, Ipswich, is a proud, family-owned and operated dealership known for delivering superior customer service and providing an exceptional work environment. Just minutes from major highways and motorways, our location is easily accessible from Brisbane and the surrounding regions.

After more than 50 years in Australia, Toyota has earned its place as one of the country’s most trusted automotive brands—renowned for quality, innovation, and safety. As we continue to grow, we are seeking a Senior Service Advisor with a passion for customer care and a drive for excellence to join our award-winning team.

🛠️ About the Role:

Are you passionate about delivering world-class customer service in the automotive industry?
Do you have the technical knowledge to confidently guide guests through their vehicle servicing journey?
Would you like to earn an exceptional income with uncapped incentives, daily overtime, and performance bonuses?

If you answered “yes”, this rare opportunity to join the Llewellyn Toyota Service Team is for you!

✅ Your Key Responsibilities:

• Deliver exceptional customer service that builds long-term trust and loyalty

• Communicate clearly with customers about service needs, repairs, and maintenance options

• Coordinate with technicians to ensure accurate diagnostics and timely repairs

• Efficiently schedule service appointments, balancing workload and department efficiency

• Keep customers informed with timely updates and professional follow-up

• Proactively identify and recommend additional service opportunities based on vehicle history and inspections

🌟 What We're Looking For:

• Prior experience in a similar Service Advisor role (Toyota experience highly regarded)

• Strong automotive knowledge and customer-first communication skills

• Ability to thrive in a fast-paced, team-oriented environment

• A passion for creating memorable guest experiences and exceeding expectations

• Professionalism, attention to detail, and a drive to achieve results

🎁 What You’ll Receive in Return:

• Attractive hourly rate + daily overtime + weekly upsells – all paid weekly

• Uncapped monthly performance bonuses

• On-site gourmet café

• Free uniforms + laundry allowance

• On-site recreational room to relax during breaks

• A supportive company culture and team environment

• Group-wide employee discounts on vehicles, servicing & accessories

• Ongoing internal and Manufacturer training for career development

• Access to our Employee Assistance Program and discounted health insurance

🚀 Ready to Take the Next Step?

Don’t miss your chance to become a key member of a high-performing team in one of Queensland’s leading Toyota dealerships.

Click APPLY to attach your resume, or for a confidential chat, contact:
Kevin Leaman – General Service Manager
📞 0447 88 11 34

Elevate your career with us and be part of a winning team!

Llewellyn Motors is an Equal Opportunity & Gender Diverse Employer!