Customer Service Representative - FULL TIME

CUSTOMER SERVICE REPRESENTATIVE – FULL TIME

About Us

Terry Truck Rentals Pty Ltd T/a Hertz Rentals in Welshpool is looking for a talented person who is excited to join our team and help contribute to the continuing growth and success of Hertz Rental.  

Our growth and success are driven by outstanding people who are motivated to do their best and have a passion for putting the customer at the heart of everything they do.  

Our business is a family business that has operated for over 45 years in Western Australia. 

About You

You must have a passion for people which is demonstrated by your approachable nature, strong listening skills and ability to empathise.  You will deliver great experiences to our customers by being able to effectively communicate with people of all levels and having a friendly attitude.

You will be reliable, self-motivated, proactive and can use initiative.

About the Role

With your experience, you will be able to engage with prospective customers in a positive manner, providing exceptional customer service. You will build rapport with customers, helping identify their needs and providing great solutions to enhance their experience throughout every stage of their rental journey. 

The role is very hands on, working with a variety of people in various roles throughout the company. You will be exposed to many aspects of the company and assist in the day-to-day operations of the business.

You will have computer and data base experience.

You may be required to work at other metropolitan locations.

Hours of Work 

40 hour working week with additional weekend and public holiday work required as per our rotating roster.

Remuneration

An attractive salary will be offered. 

Residence Status – Must be resident or have valid visa for working rights to work in Australia. A VEVO check will be conducted to ensure compliance

To Be Successful You Will Have:

• Experience in a customer service / retail environment.
• Be a fantastic communicator.
• Excellent computer skills.
• Friendly attitude and high attention to detail.
• Ability to work in a fast-paced environment.
• Be a team player with a friendly, positive can-do attitude.
• Ability to adapt to different work environments.
• Be proactive, adaptable and be great for the organisation.
• Driven and passionate with desire to work.
• Be reliable.

Further Requirements of the Position 

• Current driver’s license.

The Application Form will include these questions:

Which of the following statements best describes your right to work in Australia?

• Do you have a current Australian driver's licence?
• Do you have customer service experience?
• Please state your computer and data base experience.

Submit your application to: by email to: [email protected]

Further information, please call Ron on 0404 036 687.