Trades & Services / Automotive Trades
Posted 12/04/2025
Closes 26/04/2025
Northern QLD, Townsville, Queensland
Full time
Location: Townsville, QLD
Employment Type: Full-time, Permanent
Salary: $45 - $55 per hour + super (based on experience)
OTT Enterprises is a respected property restoration and building services company based in Townsville, specializing in insurance repair work throughout North Queensland. We have built our reputation on quality craftsmanship, attention to detail, and exceptional customer service. Our team works closely with major insurance companies to restore properties damaged by water, fire, storms, cyclones, and other insured events common in tropical North Queensland.
We are seeking a skilled Plasterer/Painter with experience in insurance assessment work to join our growing team. In this dual-role position, you will be responsible for both high-quality plastering and painting work while also having the expertise to assess damage, scope required repairs, and communicate effectively with insurance representatives and property owners.
Perform professional plastering and painting services to repair damaged properties
Assess property damage and prepare detailed scope of works for insurance claims
Create accurate quotes and estimates for repair work
Document damage through detailed reports and photographs
Liaise with insurance adjusters, clients, and other contractors
Ensure all work meets building codes, industry standards, and insurance requirements
Complete jobs within agreed timeframes and budgets
Maintain a clean, safe work environment and adhere to all OH&S guidelines
Provide exceptional customer service to often stressed property owners
Minimum 5 years' experience in plastering and painting trades
Proven experience working on insurance claim repairs
Strong understanding of insurance assessment processes
Valid trade qualifications/certifications
Knowledge of current building codes and standards
Excellent attention to detail and quality workmanship
Strong communication and customer service skills
Ability to document damage clearly and prepare detailed reports
Current driver's license and reliable vehicle
Own tools and equipment
Experience with water and fire damage restoration
Understanding of moisture detection and remediation techniques
Understanding of tropical North Queensland building challenges and solutions
Experience using job management software
Knowledge of insurance claim procedures and terminology
Steady workflow through our insurance company partnerships
Competitive pay rates with opportunity for performance bonuses
Vehicle allowance or company vehicle for suitable candidates
Ongoing training and professional development
Supportive team environment with growth opportunities
Work phone and tablet for job documentation
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